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Pharmacy First

We can give you advice on a range of conditions and suggest medicines that can help. We may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First).

Conditions we can treat as part of Pharmacy First are:

Earache

Children and young adults aged 1 to 17 years

Impetigo

Adults and children aged 1 year and over

Infected Insect Bites

Adults and children aged 1 year and over

Shingles

Adults aged 18 years and over

Sinusitis

Adults and children aged 12 years and over

Sore Throat

Adults and children aged 5 years and over

Urinary Tract Infection (UTI)

Women aged 16 to 64 years

About Pharmacy First

We can provide you the same treatments you would get from a GP.
The pharmacy first service is an accessible service for all, where you can receive support, advice and if necessary, medication to support you with common conditions.
How can Pharmacy First save time?
Pharmacy First will help you get seen by a healthcare professional quickly.

Instead of waiting for a GP appointment, going to A&E or attending out-of-hours NHS services, you can walk into your nearest Pharmacy and have a private consultation with one of our pharmacists whenever you need to.
What are the benefits of Pharmacy First?
Pharmacy First will allow you to self-treat minor ailments and reduce the time you spend at your GP surgery.

Pharmacists have a range of clinical skills, and they will be able to provide accurate clinical advice without the hassle and waiting times that you might experience using other NHS services like A&E.

If it turns out you need treatment from a GP, your pharmacist can also refer you to them.
Who is eligible for Pharmacy First?
Only patients in England will be eligible for the Pharmacy First service.
Will I need to prove that I don't have to pay for my prescriptions?
If you are exempt from paying for prescriptions, you should show your pharmacists evidence of this when you speak to them. They will need it if they recommend any medicines to treat your symptoms.
What will the pharmacist ask during my consultation?
Our pharmacist will want to understand:
  • The symptoms you're experiencing
  • Your medical history
  • If you're experiencing any other types of illness.
This will help them recommend treatments and medicines that will work for you.
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